Privacy Policy

1. Information We Collect
We collect names, phone numbers, and email addresses from
students and parents during enrollment.

2. How We Use Your Information
We use your contact information to send class reminders,
schedule updates, and invoice notifications via SMS and email.

3. SMS Messaging
By providing your phone number, you consent to receive text
messages from Love Math Studio (+1 469 429 6144).
- Message frequency varies (typically 1-3 messages per week)
- Message and data rates may apply
- Reply STOP to unsubscribe at any time
- Reply HELP for help

4. Data Sharing
We do not sell or share your mobile phone number or personal
information with third parties or for marketing purposes.

5. Contact
lovemathstudio@gmail.com

6. Instagram Data
When you interact with Love Math Studio on Instagram (for example,
by commenting on our posts or sending us a direct message), we access
limited information through Meta's Instagram Platform, including your
Instagram username, Instagram user ID, the content of your comments,
and the direct messages you exchange with us.

We use this information solely to:
- respond to your comments, and
- send you the educational materials or information you request via
direct message.

We do not sell or share this information with third parties, and we do
not use it for advertising. Our use of information received from Meta's
Platform adheres to the Meta Platform Terms and Developer Policies.

7. Data Retention & Deletion
We retain Instagram interaction data only as long as necessary to
provide this service. You may request deletion of your data at any time
by emailing lovemathstudio@gmail.com, and we will delete it within
30 days.

8. Online Classes (Love Math Studio Live)

When you register for an online class, we collect:

- Parent or guardian name, email address, and mobile phone number

- A password you create (stored in encrypted form; our staff cannot see it)

- Student name and grade, and optionally date of birth, SAT scores, and the student's mobile number

- City, state, and ZIP code, used to show class times in your time zone

- How you heard about us

While your student takes the class, we also keep learning records: attendance, how much of each lesson was watched, questions typed in the class chat, and homework answers and scores.

9. How We Use Online Class Information

We use this information to run the class and support your student, including to:

- show class times in your local time zone

- send sign-in codes, class-day reminders, homework reminders, homework results, and progress reports by text and email

- send billing notices about your subscription

Class-day reminders go to the student's mobile number if you provide it; otherwise they go to the parent's number. The SMS terms in Section 3 apply to all of these messages.

10. Payments

Online class payments are processed by Stripe. We do not store your full card number. We keep a record of each payment (amount, date, and status) for billing and refunds.

11. Service Providers

We use trusted service providers only to deliver our services: Stripe (payments), Twilio (text messages), Google (email), Cloudflare (class video), Supabase and Vercel (secure data storage and hosting), and Anthropic (AI tools that help organize class questions and prepare and grade practice problems). They may use your information only to provide these services to us. We never sell your information, and text message opt-in data and consent are never shared with third parties.

12. Live Classes, Chat, and Recordings

Students do not use a camera or microphone in our online classes. Questions are sent through the class chat, which only the teacher and staff can see. Chat messages are saved so the teacher can answer them and to keep class safe. Classes are recorded, and recordings are available only to enrolled students during their access period.

13. Children's Privacy

Our classes are for students in grades 6 through 12. A parent or guardian registers each student, and we collect only the information needed to teach the class. Parents may review, correct, or delete their student's information at any time by emailing lovemathstudio@gmail.com.

14. Security

Passwords are stored in encrypted form, account access is limited to authorized staff, and data is sent over secure (HTTPS) connections.

15. Keeping and Deleting Your Information

We keep online class information while your account is active and as needed to provide our services and keep required records, such as payment records. To delete your account and your student's information, email lovemathstudio@gmail.com and we will delete it within 30 days, except for records we are required to keep by law.

16. Changes to This Policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

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